SHIPPING & RETURNS
Shipping & Returns
Shipping Overview
We ship worldwide.
Shipping availability may vary by location. If your country is not supported, this will be confirmed at checkout.
Processing Time
All orders are processed within 1–2 business days.
This excludes weekends or public holidays.
Delivery Times
Delivery times vary depending on the shipping method selected and the destination of your order. Following our 1–2 business day processing window, orders typically arrive within 3–12 business days, depending on your location.
Please note that external factors such as weather conditions, customs clearance, or carrier disruptions may affect delivery times.
Shipping Costs
Shipping costs are dependant on the product purchased as well as your shipping destination. If free shipping is not available for you, the shipping rate will be calculated at checkout.
Order Tracking
All orders include tracked shipping. Once your order has been dispatched, you will receive a tracking link via email.
Delays
While we operate with strict fulfilment standards, delays may occur due to:
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Weather conditions
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Carrier disruptions
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Customs processing
Unfortunately, these factors are outside of our control.
Returns & Refunds
Return Window
Returns can be requested within 30 days of delivery, provided the item meets our return conditions.
Return Conditions
To be eligible for a return:
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Item must be unused
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Item must be in original condition
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Item must be in original packaging
Returns that do not meet these conditions will not be accepted.
Return Shipping
Customers bear the responsibility for return shipping costs. We recommend using a tracked service, as we cannot guarantee receipt of untracked returns.
Refunds
Once your return is received and inspected:
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A full refund will be issued to your original payment method
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Refunds are processed within 5 business days after approval
Damaged or Faulty Items
If your item arrives damaged or faulty:
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Do not return the item
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Contact us immediately with clear evidence
A replacement will be issued free of charge.
Non-Returnable Items
The following items are non-refundable:
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Digital products
Contact
For all shipping and return enquiries, contact: